DEKRA Expert collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our web site and other sites accessible from them. We also collect information about the transactions you undertake including details of payment cards used.
We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.
Use of your information and your preferences
We will use your information to provide and personalise our service. We will also use your contact details to communicate with you. We may use your information to send you offers and news about DEKRA Expert products and services or those of other carefully selected companies which we think may be of interest to you. We may contact you by post, email, telephone or fax for these purposes.
Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.
Disclosures of your information
Your information may be passed to and used by all DEKRA Expert companies. We will never pass your personal data to anyone else, except for our Affiliate Partners and/or successors in title to our business and suppliers that process data on our behalf both in the UK and abroad. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.
Other web sites
Non-registered visitors of the site are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile. In addition, any visitor who has clicked on a dekra-expert.co.uk advertisement on another site that links to dekra-expert.co.uk will be sent anonymous cookies that will allow us to analyse advertising effectiveness and manage our relationship with affiliate sites.
Whilst you do not need to allow your browser to accept cookies in order to browse much of our web site or to access many of our services, you must have cookies enabled if you wish to buy any of our products or services online, or access any areas reserved for registered users.
Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As described above this will restrict the online DEKRA Expert services you can use.
You have a right to access the personal data that is held about you. To obtain a copy of the personal information DEKRA Expert holds about you, please write to us at the following address: Customer Services Manager, DEKRA Expert Ltd., Axis 40, Oxford Road, Stokenchurch, Buckinghamshire, HP14 3SX, enclosing your postal details, a completed subject access request form, and a cheque for £10 payable to DEKRA Expert Limited.