Vehicle Inspection - Customer Survey Results
Total Questionaires Received: 1518
| Excellent | V. Good | Good | Fair | Poor | |
|---|---|---|---|---|---|
| The online Vehicle Inspection booking process | 89.65% (589) |
7.00% (46) |
2.44% (16) |
0.61% (4) |
0.30% (2) |
| OR | |||||
| The manner and professionalism of the call handler who you called to book the inspection | 80.49% (693) |
15.80% (136) |
2.44% (21) |
0.70% (6) |
0.58% (5) |
| The time you had to wait before the vehicle was inspected | 83.00% (1260) |
11.40% (173) |
3.43% (52) |
1.71% (26) |
0.46% (7) |
| The manner and professionalism of the engineer who provided you with the verbal report | 90.12% (1368) |
6.85% (104) |
0.99% (15) |
0.66% (10) |
1.38% (21) |
| The quality of the final vehicle inspection report | 84.52% (1283) |
11.00% (167) |
2.96% (45) |
0.79% (12) |
0.72% (11) |
| The overall service you received | 86.56% (1314) |
9.95% (151) |
2.31% (35) |
0.72% (11) |
0.46% (7) |
| Would you recommend our service to others: | YES - 98.48% (1495) | NO - 1.52% (23) |
| 27/02/2014 | |
TTL Automotive Ltd. is now part of the leading expert organisation |
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| 12/12/2012 | |
Message from DEKRA CEO Stefan Kolbl |
|
| 11/06/2011 | |
Message from DEKRA CEO Stefan Kolbl |
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| 10/12/2011 | |
New strategy programme makes an impact: |
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| 14/12/2010 | |
Expert organisation DEKRA continues to expand |
|
| 21/05/2010 | |
DEKRA on the fast lane |
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| 21/12/2009 | |
Supervisory Boards decide on comprehensive executive personnel changes: |
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| 15/05/2009 | |
First quarter sales in 2009 up by ten percent |
|
| 17/11/2008 | |
Global Automotive Expert Targets the UK |
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| 29/07/2008 | |
EU Project Safety - TechnoPro informs about electronic assistant systems |
|