Vehicle Inspection - Customer Survey Results
Total Questionaires Received: 1634
| Excellent | V. Good | Good | Fair | Poor | |
|---|---|---|---|---|---|
| The online Vehicle Inspection booking process | 89.51% (640) |
7.13% (51) |
2.24% (16) |
0.70% (5) |
0.42% (3) |
| OR | |||||
| The manner and professionalism of the call handler who you called to book the inspection | 80.74% (742) |
15.23% (140) |
2.50% (23) |
0.87% (8) |
0.65% (6) |
| The time you had to wait before the vehicle was inspected | 82.31% (1345) |
11.75% (192) |
3.67% (60) |
1.71% (28) |
0.55% (9) |
| The manner and professionalism of the engineer who provided you with the verbal report | 89.84% (1468) |
6.92% (113) |
1.04% (17) |
0.67% (11) |
1.53% (25) |
| The quality of the final vehicle inspection report | 84.33% (1378) |
11.02% (180) |
3.12% (51) |
0.73% (12) |
0.80% (13) |
| The overall service you received | 86.35% (1411) |
10.04% (164) |
2.39% (39) |
0.73% (12) |
0.49% (8) |
| Would you recommend our service to others: | YES - 98.47% (1609) | NO - 1.53% (25) |
| 27/02/2014 | |
TTL Automotive Ltd. is now part of the leading expert organisation |
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| 12/12/2012 | |
Message from DEKRA CEO Stefan Kolbl |
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| 11/06/2011 | |
Message from DEKRA CEO Stefan Kolbl |
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| 10/12/2011 | |
New strategy programme makes an impact: |
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| 14/12/2010 | |
Expert organisation DEKRA continues to expand |
|
| 21/05/2010 | |
DEKRA on the fast lane |
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| 21/12/2009 | |
Supervisory Boards decide on comprehensive executive personnel changes: |
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| 15/05/2009 | |
First quarter sales in 2009 up by ten percent |
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| 17/11/2008 | |
Global Automotive Expert Targets the UK |
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| 29/07/2008 | |
EU Project Safety - TechnoPro informs about electronic assistant systems |
|