Vehicle Inspection - Customer Survey Results
Total Questionaires Received: 1592
| Excellent | V. Good | Good | Fair | Poor | |
|---|---|---|---|---|---|
| The online Vehicle Inspection booking process | 89.54% (625) |
7.02% (49) |
2.29% (16) |
0.72% (5) |
0.43% (3) |
| OR | |||||
| The manner and professionalism of the call handler who you called to book the inspection | 80.43% (719) |
15.66% (140) |
2.46% (22) |
0.78% (7) |
0.67% (6) |
| The time you had to wait before the vehicle was inspected | 82.47% (1313) |
11.62% (185) |
3.58% (57) |
1.76% (28) |
0.57% (9) |
| The manner and professionalism of the engineer who provided you with the verbal report | 89.95% (1432) |
6.91% (110) |
1.01% (16) |
0.69% (11) |
1.44% (23) |
| The quality of the final vehicle inspection report | 84.48% (1345) |
10.99% (175) |
2.95% (47) |
0.75% (12) |
0.82% (13) |
| The overall service you received | 86.49% (1377) |
9.92% (158) |
2.32% (37) |
0.75% (12) |
0.50% (8) |
| Would you recommend our service to others: | YES - 98.49% (1568) | NO - 1.51% (24) |
| 27/02/2014 | |
TTL Automotive Ltd. is now part of the leading expert organisation |
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| 12/12/2012 | |
Message from DEKRA CEO Stefan Kolbl |
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| 11/06/2011 | |
Message from DEKRA CEO Stefan Kolbl |
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| 10/12/2011 | |
New strategy programme makes an impact: |
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| 14/12/2010 | |
Expert organisation DEKRA continues to expand |
|
| 21/05/2010 | |
DEKRA on the fast lane |
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| 21/12/2009 | |
Supervisory Boards decide on comprehensive executive personnel changes: |
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| 15/05/2009 | |
First quarter sales in 2009 up by ten percent |
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| 17/11/2008 | |
Global Automotive Expert Targets the UK |
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| 29/07/2008 | |
EU Project Safety - TechnoPro informs about electronic assistant systems |
|