Vehicle Inspection - Customer Survey Results
Total Questionaires Received: 1614
| Excellent | V. Good | Good | Fair | Poor | |
|---|---|---|---|---|---|
| The online Vehicle Inspection booking process | 89.44% (635) |
7.18% (51) |
2.25% (16) |
0.70% (5) |
0.42% (3) |
| OR | |||||
| The manner and professionalism of the call handler who you called to book the inspection | 80.64% (729) |
15.49% (140) |
2.43% (22) |
0.77% (7) |
0.66% (6) |
| The time you had to wait before the vehicle was inspected | 82.40% (1330) |
11.71% (189) |
3.59% (58) |
1.73% (28) |
0.56% (9) |
| The manner and professionalism of the engineer who provided you with the verbal report | 89.78% (1449) |
6.94% (112) |
1.05% (17) |
0.68% (11) |
1.55% (25) |
| The quality of the final vehicle inspection report | 84.32% (1361) |
11.09% (179) |
3.04% (49) |
0.74% (12) |
0.81% (13) |
| The overall service you received | 86.37% (1394) |
10.04% (162) |
2.35% (38) |
0.74% (12) |
0.50% (8) |
| Would you recommend our service to others: | YES - 98.45% (1589) | NO - 1.55% (25) |
| 27/02/2014 | |
TTL Automotive Ltd. is now part of the leading expert organisation |
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| 12/12/2012 | |
Message from DEKRA CEO Stefan Kolbl |
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| 11/06/2011 | |
Message from DEKRA CEO Stefan Kolbl |
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| 10/12/2011 | |
New strategy programme makes an impact: |
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| 14/12/2010 | |
Expert organisation DEKRA continues to expand |
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| 21/05/2010 | |
DEKRA on the fast lane |
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| 21/12/2009 | |
Supervisory Boards decide on comprehensive executive personnel changes: |
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| 15/05/2009 | |
First quarter sales in 2009 up by ten percent |
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| 17/11/2008 | |
Global Automotive Expert Targets the UK |
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| 29/07/2008 | |
EU Project Safety - TechnoPro informs about electronic assistant systems |
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