Vehicle Inspection - Customer Survey Results
Total Questionaires Received: 1497
| Excellent | V. Good | Good | Fair | Poor | |
|---|---|---|---|---|---|
| The online Vehicle Inspection booking process | 89.44% (576) |
7.14% (46) |
2.48% (16) |
0.62% (4) |
0.31% (2) |
| OR | |||||
| The manner and professionalism of the call handler who you called to book the inspection | 80.30% (685) |
15.94% (136) |
2.46% (21) |
0.70% (6) |
0.59% (5) |
| The time you had to wait before the vehicle was inspected | 82.83% (1240) |
11.49% (172) |
3.47% (52) |
1.74% (26) |
0.47% (7) |
| The manner and professionalism of the engineer who provided you with the verbal report | 90.11% (1349) |
6.81% (102) |
1.00% (15) |
0.67% (10) |
1.40% (21) |
| The quality of the final vehicle inspection report | 84.44% (1264) |
11.02% (165) |
3.01% (45) |
0.80% (12) |
0.73% (11) |
| The overall service you received | 86.51% (1295) |
9.95% (149) |
2.34% (35) |
0.73% (11) |
0.47% (7) |
| Would you recommend our service to others: | YES - 98.46% (1474) | NO - 1.54% (23) |
| 27/02/2014 | |
TTL Automotive Ltd. is now part of the leading expert organisation |
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| 12/12/2012 | |
Message from DEKRA CEO Stefan Kolbl |
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| 11/06/2011 | |
Message from DEKRA CEO Stefan Kolbl |
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| 10/12/2011 | |
New strategy programme makes an impact: |
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| 14/12/2010 | |
Expert organisation DEKRA continues to expand |
|
| 21/05/2010 | |
DEKRA on the fast lane |
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| 21/12/2009 | |
Supervisory Boards decide on comprehensive executive personnel changes: |
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| 15/05/2009 | |
First quarter sales in 2009 up by ten percent |
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| 17/11/2008 | |
Global Automotive Expert Targets the UK |
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| 29/07/2008 | |
EU Project Safety - TechnoPro informs about electronic assistant systems |
|