Vehicle Inspection - Customer Survey Results
Total Questionaires Received: 1678
| Excellent | V. Good | Good | Fair | Poor | |
|---|---|---|---|---|---|
| The online Vehicle Inspection booking process | 89.19% (652) |
7.11% (52) |
2.33% (17) |
0.82% (6) |
0.55% (4) |
| OR | |||||
| The manner and professionalism of the call handler who you called to book the inspection | 80.46% (762) |
15.42% (146) |
2.64% (25) |
0.84% (8) |
0.63% (6) |
| The time you had to wait before the vehicle was inspected | 82.12% (1378) |
11.80% (198) |
3.75% (63) |
1.73% (29) |
0.60% (10) |
| The manner and professionalism of the engineer who provided you with the verbal report | 89.75% (1506) |
6.97% (117) |
1.01% (17) |
0.66% (11) |
1.61% (27) |
| The quality of the final vehicle inspection report | 84.27% (1414) |
11.08% (186) |
3.04% (51) |
0.77% (13) |
0.83% (14) |
| The overall service you received | 86.29% (1448) |
10.01% (168) |
2.38% (40) |
0.77% (13) |
0.54% (9) |
| Would you recommend our service to others: | YES - 98.45% (1652) | NO - 1.55% (26) |
| 27/02/2014 | |
TTL Automotive Ltd. is now part of the leading expert organisation |
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| 12/12/2012 | |
Message from DEKRA CEO Stefan Kolbl |
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| 11/06/2011 | |
Message from DEKRA CEO Stefan Kolbl |
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| 10/12/2011 | |
New strategy programme makes an impact: |
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| 14/12/2010 | |
Expert organisation DEKRA continues to expand |
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| 21/05/2010 | |
DEKRA on the fast lane |
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| 21/12/2009 | |
Supervisory Boards decide on comprehensive executive personnel changes: |
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| 15/05/2009 | |
First quarter sales in 2009 up by ten percent |
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| 17/11/2008 | |
Global Automotive Expert Targets the UK |
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| 29/07/2008 | |
EU Project Safety - TechnoPro informs about electronic assistant systems |
|