Vehicle Inspection - Customer Survey Results
Total Questionaires Received: 1724
| Excellent | V. Good | Good | Fair | Poor | |
|---|---|---|---|---|---|
| The online Vehicle Inspection booking process | 88.80% (666) |
7.47% (56) |
2.40% (18) |
0.80% (6) |
0.53% (4) |
| OR | |||||
| The manner and professionalism of the call handler who you called to book the inspection | 80.39% (783) |
15.30% (149) |
2.67% (26) |
1.03% (10) |
0.62% (6) |
| The time you had to wait before the vehicle was inspected | 81.79% (1410) |
12.01% (207) |
3.77% (65) |
1.80% (31) |
0.64% (11) |
| The manner and professionalism of the engineer who provided you with the verbal report | 89.56% (1544) |
7.08% (122) |
0.99% (17) |
0.64% (11) |
1.74% (30) |
| The quality of the final vehicle inspection report | 84.16% (1451) |
11.19% (193) |
3.02% (52) |
0.75% (13) |
0.87% (15) |
| The overall service you received | 86.08% (1484) |
10.09% (174) |
2.49% (43) |
0.75% (13) |
0.58% (10) |
| Would you recommend our service to others: | YES - 98.43% (1697) | NO - 1.57% (27) |
| 27/02/2014 | |
TTL Automotive Ltd. is now part of the leading expert organisation |
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| 12/12/2012 | |
Message from DEKRA CEO Stefan Kolbl |
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| 11/06/2011 | |
Message from DEKRA CEO Stefan Kolbl |
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| 10/12/2011 | |
New strategy programme makes an impact: |
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| 14/12/2010 | |
Expert organisation DEKRA continues to expand |
|
| 21/05/2010 | |
DEKRA on the fast lane |
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| 21/12/2009 | |
Supervisory Boards decide on comprehensive executive personnel changes: |
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| 15/05/2009 | |
First quarter sales in 2009 up by ten percent |
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| 17/11/2008 | |
Global Automotive Expert Targets the UK |
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| 29/07/2008 | |
EU Project Safety - TechnoPro informs about electronic assistant systems |
|