Vehicle Inspection - Customer Survey Results
Total Questionaires Received: 1698
| Excellent | V. Good | Good | Fair | Poor | |
|---|---|---|---|---|---|
| The online Vehicle Inspection booking process | 89.19% (660) |
7.16% (53) |
2.30% (17) |
0.81% (6) |
0.54% (4) |
| OR | |||||
| The manner and professionalism of the call handler who you called to book the inspection | 80.38% (770) |
15.45% (148) |
2.61% (25) |
0.94% (9) |
0.63% (6) |
| The time you had to wait before the vehicle was inspected | 81.86% (1390) |
11.96% (203) |
3.77% (64) |
1.77% (30) |
0.65% (11) |
| The manner and professionalism of the engineer who provided you with the verbal report | 89.63% (1522) |
7.13% (121) |
1.00% (17) |
0.65% (11) |
1.59% (27) |
| The quality of the final vehicle inspection report | 84.10% (1428) |
11.25% (191) |
3.06% (52) |
0.77% (13) |
0.82% (14) |
| The overall service you received | 86.16% (1463) |
10.13% (172) |
2.41% (41) |
0.77% (13) |
0.53% (9) |
| Would you recommend our service to others: | YES - 98.47% (1672) | NO - 1.53% (26) |
| 27/02/2014 | |
TTL Automotive Ltd. is now part of the leading expert organisation |
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| 12/12/2012 | |
Message from DEKRA CEO Stefan Kolbl |
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| 11/06/2011 | |
Message from DEKRA CEO Stefan Kolbl |
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| 10/12/2011 | |
New strategy programme makes an impact: |
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| 14/12/2010 | |
Expert organisation DEKRA continues to expand |
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| 21/05/2010 | |
DEKRA on the fast lane |
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| 21/12/2009 | |
Supervisory Boards decide on comprehensive executive personnel changes: |
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| 15/05/2009 | |
First quarter sales in 2009 up by ten percent |
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| 17/11/2008 | |
Global Automotive Expert Targets the UK |
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| 29/07/2008 | |
EU Project Safety - TechnoPro informs about electronic assistant systems |
|