Vehicle Inspection - Customer Survey Results
Total Questionaires Received: 1702
| Excellent | V. Good | Good | Fair | Poor | |
|---|---|---|---|---|---|
| The online Vehicle Inspection booking process | 89.07% (660) |
7.15% (53) |
2.43% (18) |
0.81% (6) |
0.54% (4) |
| OR | |||||
| The manner and professionalism of the call handler who you called to book the inspection | 80.23% (771) |
15.40% (148) |
2.71% (26) |
1.04% (10) |
0.62% (6) |
| The time you had to wait before the vehicle was inspected | 81.73% (1391) |
11.99% (204) |
3.82% (65) |
1.82% (31) |
0.65% (11) |
| The manner and professionalism of the engineer who provided you with the verbal report | 89.60% (1525) |
7.17% (122) |
1.00% (17) |
0.65% (11) |
1.59% (27) |
| The quality of the final vehicle inspection report | 84.08% (1431) |
11.28% (192) |
3.06% (52) |
0.76% (13) |
0.82% (14) |
| The overall service you received | 86.08% (1465) |
10.11% (172) |
2.53% (43) |
0.76% (13) |
0.53% (9) |
| Would you recommend our service to others: | YES - 98.47% (1676) | NO - 1.53% (26) |
| 27/02/2014 | |
TTL Automotive Ltd. is now part of the leading expert organisation |
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| 12/12/2012 | |
Message from DEKRA CEO Stefan Kolbl |
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| 11/06/2011 | |
Message from DEKRA CEO Stefan Kolbl |
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| 10/12/2011 | |
New strategy programme makes an impact: |
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| 14/12/2010 | |
Expert organisation DEKRA continues to expand |
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| 21/05/2010 | |
DEKRA on the fast lane |
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| 21/12/2009 | |
Supervisory Boards decide on comprehensive executive personnel changes: |
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| 15/05/2009 | |
First quarter sales in 2009 up by ten percent |
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| 17/11/2008 | |
Global Automotive Expert Targets the UK |
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| 29/07/2008 | |
EU Project Safety - TechnoPro informs about electronic assistant systems |
|