Vehicle Inspection - Customer Survey Results
Total Questionaires Received: 1674
| Excellent | V. Good | Good | Fair | Poor | |
|---|---|---|---|---|---|
| The online Vehicle Inspection booking process | 89.42% (651) |
7.01% (51) |
2.34% (17) |
0.69% (5) |
0.55% (4) |
| OR | |||||
| The manner and professionalism of the call handler who you called to book the inspection | 80.55% (762) |
15.33% (145) |
2.64% (25) |
0.85% (8) |
0.63% (6) |
| The time you had to wait before the vehicle was inspected | 82.08% (1374) |
11.83% (198) |
3.76% (63) |
1.73% (29) |
0.60% (10) |
| The manner and professionalism of the engineer who provided you with the verbal report | 89.78% (1503) |
6.99% (117) |
1.02% (17) |
0.66% (11) |
1.55% (26) |
| The quality of the final vehicle inspection report | 84.29% (1411) |
11.05% (185) |
3.05% (51) |
0.78% (13) |
0.84% (14) |
| The overall service you received | 86.32% (1445) |
10.04% (168) |
2.39% (40) |
0.72% (12) |
0.54% (9) |
| Would you recommend our service to others: | YES - 98.45% (1648) | NO - 1.55% (26) |
| 27/02/2014 | |
TTL Automotive Ltd. is now part of the leading expert organisation |
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| 12/12/2012 | |
Message from DEKRA CEO Stefan Kolbl |
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| 11/06/2011 | |
Message from DEKRA CEO Stefan Kolbl |
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| 10/12/2011 | |
New strategy programme makes an impact: |
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| 14/12/2010 | |
Expert organisation DEKRA continues to expand |
|
| 21/05/2010 | |
DEKRA on the fast lane |
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| 21/12/2009 | |
Supervisory Boards decide on comprehensive executive personnel changes: |
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| 15/05/2009 | |
First quarter sales in 2009 up by ten percent |
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| 17/11/2008 | |
Global Automotive Expert Targets the UK |
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| 29/07/2008 | |
EU Project Safety - TechnoPro informs about electronic assistant systems |
|