Vehicle Inspection - Customer Survey Results
Total Questionaires Received: 1577
| Excellent | V. Good | Good | Fair | Poor | |
|---|---|---|---|---|---|
| The online Vehicle Inspection booking process | 89.68% (617) |
6.98% (48) |
2.33% (16) |
0.73% (5) |
0.29% (2) |
| OR | |||||
| The manner and professionalism of the call handler who you called to book the inspection | 80.43% (715) |
15.64% (139) |
2.47% (22) |
0.79% (7) |
0.67% (6) |
| The time you had to wait before the vehicle was inspected | 82.82% (1306) |
11.48% (181) |
3.49% (55) |
1.71% (27) |
0.51% (8) |
| The manner and professionalism of the engineer who provided you with the verbal report | 89.98% (1419) |
6.85% (108) |
1.01% (16) |
0.70% (11) |
1.46% (23) |
| The quality of the final vehicle inspection report | 84.53% (1333) |
10.97% (173) |
2.92% (46) |
0.76% (12) |
0.82% (13) |
| The overall service you received | 86.56% (1365) |
9.89% (156) |
2.28% (36) |
0.76% (12) |
0.51% (8) |
| Would you recommend our service to others: | YES - 98.48% (1553) | NO - 1.52% (24) |
| 27/02/2014 | |
TTL Automotive Ltd. is now part of the leading expert organisation |
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| 12/12/2012 | |
Message from DEKRA CEO Stefan Kolbl |
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| 11/06/2011 | |
Message from DEKRA CEO Stefan Kolbl |
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| 10/12/2011 | |
New strategy programme makes an impact: |
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| 14/12/2010 | |
Expert organisation DEKRA continues to expand |
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| 21/05/2010 | |
DEKRA on the fast lane |
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| 21/12/2009 | |
Supervisory Boards decide on comprehensive executive personnel changes: |
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| 15/05/2009 | |
First quarter sales in 2009 up by ten percent |
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| 17/11/2008 | |
Global Automotive Expert Targets the UK |
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| 29/07/2008 | |
EU Project Safety - TechnoPro informs about electronic assistant systems |
|