Vehicle Inspection - Customer Survey Results
Total Questionaires Received: 1716
| Excellent | V. Good | Good | Fair | Poor | |
|---|---|---|---|---|---|
| The online Vehicle Inspection booking process | 88.84% (661) |
7.39% (55) |
2.42% (18) |
0.81% (6) |
0.54% (4) |
| OR | |||||
| The manner and professionalism of the call handler who you called to book the inspection | 80.45% (782) |
15.23% (148) |
2.67% (26) |
1.03% (10) |
0.62% (6) |
| The time you had to wait before the vehicle was inspected | 81.70% (1402) |
12.06% (207) |
3.79% (65) |
1.81% (31) |
0.64% (11) |
| The manner and professionalism of the engineer who provided you with the verbal report | 89.57% (1537) |
7.11% (122) |
0.99% (17) |
0.64% (11) |
1.69% (29) |
| The quality of the final vehicle inspection report | 84.15% (1444) |
11.25% (193) |
3.03% (52) |
0.76% (13) |
0.82% (14) |
| The overall service you received | 86.07% (1477) |
10.14% (174) |
2.51% (43) |
0.76% (13) |
0.52% (9) |
| Would you recommend our service to others: | YES - 98.48% (1690) | NO - 1.52% (26) |
| 27/02/2014 | |
TTL Automotive Ltd. is now part of the leading expert organisation |
 |
| 12/12/2012 | |
Message from DEKRA CEO Stefan Kolbl |
|
| 11/06/2011 | |
Message from DEKRA CEO Stefan Kolbl |
|
| 10/12/2011 | |
New strategy programme makes an impact: |
|
| 14/12/2010 | |
Expert organisation DEKRA continues to expand |
|
| 21/05/2010 | |
DEKRA on the fast lane |
|
| 21/12/2009 | |
Supervisory Boards decide on comprehensive executive personnel changes: |
|
| 15/05/2009 | |
First quarter sales in 2009 up by ten percent |
|
| 17/11/2008 | |
Global Automotive Expert Targets the UK |
|
| 29/07/2008 | |
EU Project Safety - TechnoPro informs about electronic assistant systems |
|