Vehicle Inspection - Customer Survey Results
Total Questionaires Received: 1628
| Excellent | V. Good | Good | Fair | Poor | |
|---|---|---|---|---|---|
| The online Vehicle Inspection booking process | 89.50% (639) |
7.14% (51) |
2.24% (16) |
0.70% (5) |
0.42% (3) |
| OR | |||||
| The manner and professionalism of the call handler who you called to book the inspection | 80.63% (737) |
15.32% (140) |
2.52% (23) |
0.88% (8) |
0.66% (6) |
| The time you had to wait before the vehicle was inspected | 82.31% (1340) |
11.73% (191) |
3.69% (60) |
1.72% (28) |
0.55% (9) |
| The manner and professionalism of the engineer who provided you with the verbal report | 89.80% (1462) |
6.94% (113) |
1.04% (17) |
0.68% (11) |
1.54% (25) |
| The quality of the final vehicle inspection report | 84.34% (1373) |
11.06% (180) |
3.07% (50) |
0.74% (12) |
0.80% (13) |
| The overall service you received | 86.30% (1405) |
10.07% (164) |
2.40% (39) |
0.74% (12) |
0.49% (8) |
| Would you recommend our service to others: | YES - 98.46% (1603) | NO - 1.54% (25) |
| 27/02/2014 | |
TTL Automotive Ltd. is now part of the leading expert organisation |
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| 12/12/2012 | |
Message from DEKRA CEO Stefan Kolbl |
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| 11/06/2011 | |
Message from DEKRA CEO Stefan Kolbl |
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| 10/12/2011 | |
New strategy programme makes an impact: |
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| 14/12/2010 | |
Expert organisation DEKRA continues to expand |
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| 21/05/2010 | |
DEKRA on the fast lane |
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| 21/12/2009 | |
Supervisory Boards decide on comprehensive executive personnel changes: |
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| 15/05/2009 | |
First quarter sales in 2009 up by ten percent |
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| 17/11/2008 | |
Global Automotive Expert Targets the UK |
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| 29/07/2008 | |
EU Project Safety - TechnoPro informs about electronic assistant systems |
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