Vehicle Inspection - Customer Survey Results
Total Questionaires Received: 1707
| Excellent | V. Good | Good | Fair | Poor | |
|---|---|---|---|---|---|
| The online Vehicle Inspection booking process | 88.95% (660) |
7.28% (54) |
2.43% (18) |
0.81% (6) |
0.54% (4) |
| OR | |||||
| The manner and professionalism of the call handler who you called to book the inspection | 80.31% (775) |
15.34% (148) |
2.69% (26) |
1.04% (10) |
0.62% (6) |
| The time you had to wait before the vehicle was inspected | 81.66% (1394) |
12.07% (206) |
3.81% (65) |
1.82% (31) |
0.64% (11) |
| The manner and professionalism of the engineer who provided you with the verbal report | 89.63% (1530) |
7.15% (122) |
1.00% (17) |
0.64% (11) |
1.58% (27) |
| The quality of the final vehicle inspection report | 84.07% (1435) |
11.31% (193) |
3.05% (52) |
0.76% (13) |
0.82% (14) |
| The overall service you received | 86.12% (1470) |
10.08% (172) |
2.52% (43) |
0.76% (13) |
0.53% (9) |
| Would you recommend our service to others: | YES - 98.48% (1681) | NO - 1.52% (26) |
| 27/02/2014 | |
TTL Automotive Ltd. is now part of the leading expert organisation |
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| 12/12/2012 | |
Message from DEKRA CEO Stefan Kolbl |
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| 11/06/2011 | |
Message from DEKRA CEO Stefan Kolbl |
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| 10/12/2011 | |
New strategy programme makes an impact: |
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| 14/12/2010 | |
Expert organisation DEKRA continues to expand |
|
| 21/05/2010 | |
DEKRA on the fast lane |
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| 21/12/2009 | |
Supervisory Boards decide on comprehensive executive personnel changes: |
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| 15/05/2009 | |
First quarter sales in 2009 up by ten percent |
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| 17/11/2008 | |
Global Automotive Expert Targets the UK |
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| 29/07/2008 | |
EU Project Safety - TechnoPro informs about electronic assistant systems |
|