Vehicle Inspection - Customer Survey Results
Total Questionaires Received: 1603
| Excellent | V. Good | Good | Fair | Poor | |
|---|---|---|---|---|---|
| The online Vehicle Inspection booking process | 89.47% (629) |
7.11% (50) |
2.28% (16) |
0.71% (5) |
0.43% (3) |
| OR | |||||
| The manner and professionalism of the call handler who you called to book the inspection | 80.56% (725) |
15.56% (140) |
2.44% (22) |
0.78% (7) |
0.67% (6) |
| The time you had to wait before the vehicle was inspected | 82.47% (1322) |
11.67% (187) |
3.56% (57) |
1.75% (28) |
0.56% (9) |
| The manner and professionalism of the engineer who provided you with the verbal report | 89.83% (1440) |
6.92% (111) |
1.06% (17) |
0.69% (11) |
1.50% (24) |
| The quality of the final vehicle inspection report | 84.47% (1354) |
10.98% (176) |
2.99% (48) |
0.75% (12) |
0.81% (13) |
| The overall service you received | 86.40% (1385) |
9.98% (160) |
2.37% (38) |
0.75% (12) |
0.50% (8) |
| Would you recommend our service to others: | YES - 98.44% (1578) | NO - 1.56% (25) |
| 27/02/2014 | |
TTL Automotive Ltd. is now part of the leading expert organisation |
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| 12/12/2012 | |
Message from DEKRA CEO Stefan Kolbl |
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| 11/06/2011 | |
Message from DEKRA CEO Stefan Kolbl |
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| 10/12/2011 | |
New strategy programme makes an impact: |
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| 14/12/2010 | |
Expert organisation DEKRA continues to expand |
|
| 21/05/2010 | |
DEKRA on the fast lane |
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| 21/12/2009 | |
Supervisory Boards decide on comprehensive executive personnel changes: |
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| 15/05/2009 | |
First quarter sales in 2009 up by ten percent |
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| 17/11/2008 | |
Global Automotive Expert Targets the UK |
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| 29/07/2008 | |
EU Project Safety - TechnoPro informs about electronic assistant systems |
|